# Recovery İssues

**URL:** <https://forum.fablabs.io/t/recovery-issues/5621>\
**Category:** Site Feedback\
**Created:** [November 26, 2017, 1:39pm UTC](https://forum.fablabs.io/t/recovery-issues/5621 "2017-11-26T13:39:55Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![barbarossa](https://forum.fablabs.io/user_avatar/forum.fablabs.io/barbarossa/32/1297_2.png) [@barbarossa](https://forum.fablabs.io/u/barbarossa)\
**Post date:** [November 26, 2017, 1:39pm UTC](https://forum.fablabs.io/t/recovery-issues/5621/1 "2017-11-26T13:39:55Z")

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I want to recover my [fablabs.io](http://fablabs.io) password. But whenever ı pressed the “forgot my password” button and wrote down the mail address the are and submit; it shows that recovery instruction will send your address soon but ı can not get mail for days. Is there any bug on the site…

Kind regards

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**Author:** ![openp2pdesign](https://forum.fablabs.io/user_avatar/forum.fablabs.io/openp2pdesign/32/17_2.png) [@openp2pdesign](https://forum.fablabs.io/u/openp2pdesign)\
**Post date:** [November 27, 2017, 8:29am UTC](https://forum.fablabs.io/t/recovery-issues/5621/2 "2017-11-27T08:29:10Z")

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Yes, there are some issues with the e-mail infrastructure, we are working on it…

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**Author:** ![barbarossa](https://forum.fablabs.io/user_avatar/forum.fablabs.io/barbarossa/32/1297_2.png) [@barbarossa](https://forum.fablabs.io/u/barbarossa)\
**Post date:** [November 27, 2017, 4:52pm UTC](https://forum.fablabs.io/t/recovery-issues/5621/3 "2017-11-27T16:52:00Z")

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Thank you very much for responde;

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**Author:** ![openp2pdesign](https://forum.fablabs.io/user_avatar/forum.fablabs.io/openp2pdesign/32/17_2.png) [@openp2pdesign](https://forum.fablabs.io/u/openp2pdesign)\
**Post date:** [November 28, 2017, 4:33pm UTC](https://forum.fablabs.io/t/recovery-issues/5621/4 "2017-11-28T16:33:56Z")

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It was a problem with server, fixed now!

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**Author:** ![barbarossa](https://forum.fablabs.io/user_avatar/forum.fablabs.io/barbarossa/32/1297_2.png) [@barbarossa](https://forum.fablabs.io/u/barbarossa)\
**Post date:** [November 28, 2017, 7:21pm UTC](https://forum.fablabs.io/t/recovery-issues/5621/5 "2017-11-28T19:21:25Z")

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Thanks a lot.

Kind Regards