# What's after "need\_more\_info"?

**URL:** <https://forum.fablabs.io/t/whats-after-need-more-info/4272>\
**Category:** Site Feedback\
**Created:** [June 21, 2017, 2:32pm UTC](https://forum.fablabs.io/t/whats-after-need-more-info/4272 "2017-06-21T14:32:42Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![jwang](https://forum.fablabs.io/letter_avatar_proxy/v4/letter/j/b782af/32.png) [@jwang](https://forum.fablabs.io/u/jwang)\
**Post date:** [June 21, 2017, 2:32pm UTC](https://forum.fablabs.io/t/whats-after-need-more-info/4272/1 "2017-06-21T14:32:42Z")

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I marked Fab Lab da Indústria as “need\_more\_info”, and now they came back with enough information to me. How do I move them from “need\_more\_info” to “approved”?

Cheers,

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**Author:** ![alejandrocragnolini](https://forum.fablabs.io/letter_avatar_proxy/v4/letter/a/7c8e57/32.png) [@alejandrocragnolini](https://forum.fablabs.io/u/alejandrocragnolini)\
**Post date:** [June 21, 2017, 3:15pm UTC](https://forum.fablabs.io/t/whats-after-need-more-info/4272/2 "2017-06-21T15:15:02Z")

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Jason,

Your referees need to approve your FabLab. Contact them to move forward the process.

Best luck!

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**Author:** ![FabLabWgtn](https://forum.fablabs.io/letter_avatar_proxy/v4/letter/f/e36b37/32.png) [@FabLabWgtn](https://forum.fablabs.io/u/FabLabWgtn)\
**Post date:** [June 22, 2017, 10:59pm UTC](https://forum.fablabs.io/t/whats-after-need-more-info/4272/3 "2017-06-22T22:59:13Z")

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Jason is the referee!

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**Author:** ![alejandrocragnolini](https://forum.fablabs.io/letter_avatar_proxy/v4/letter/a/7c8e57/32.png) [@alejandrocragnolini](https://forum.fablabs.io/u/alejandrocragnolini)\
**Post date:** [June 23, 2017, 1:46pm UTC](https://forum.fablabs.io/t/whats-after-need-more-info/4272/4 "2017-06-23T13:46:01Z")

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My bad I didn’t read carefully, sorry!

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**Author:** ![Edson1693](https://forum.fablabs.io/letter_avatar_proxy/v4/letter/e/e9a140/32.png) [@Edson1693](https://forum.fablabs.io/u/Edson1693)\
**Post date:** [August 28, 2017, 10:26am UTC](https://forum.fablabs.io/t/whats-after-need-more-info/4272/5 "2017-08-28T10:26:54Z")

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Hi Alejandro,

We inaugurated the Industry Fab Lab in 08/31/2017.  
We need which you answer Jason about how change our status them from “need\_more\_info” to “approved”.  
We have the Barcelona Fab Lab approval and we need one more.

Best regards  
Edson Vander

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**Author:** ![alejandrocragnolini](https://forum.fablabs.io/letter_avatar_proxy/v4/letter/a/7c8e57/32.png) [@alejandrocragnolini](https://forum.fablabs.io/u/alejandrocragnolini)\
**Post date:** [August 29, 2017, 1:34pm UTC](https://forum.fablabs.io/t/whats-after-need-more-info/4272/6 "2017-08-29T13:34:31Z")

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Edson,

You should have received an email telling you that one of your referees needed more info (I don’t know if that email contains the referee info, when I did it, the email didn’t have it) or approved your request. You should contact them and ask then which information they need in order to move forward with the process.

Good luck!

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**Author:** ![jwang](https://forum.fablabs.io/letter_avatar_proxy/v4/letter/j/b782af/32.png) [@jwang](https://forum.fablabs.io/u/jwang)\
**Post date:** [August 30, 2017, 11:29pm UTC](https://forum.fablabs.io/t/whats-after-need-more-info/4272/7 "2017-08-30T23:29:19Z")

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There is another fablab that got stocked in the need\_more\_info stage after they provide extra info.

FabLab Lapalisse

Please help them get rolling, thanks!

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**Author:** ![francisco](https://forum.fablabs.io/user_avatar/forum.fablabs.io/francisco/32/1458_2.png) [@francisco](https://forum.fablabs.io/u/francisco)\
**Post date:** [September 14, 2017, 4:36pm UTC](https://forum.fablabs.io/t/whats-after-need-more-info/4272/8 "2017-09-14T16:36:30Z")

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Same here. The confussion is in the workflow:

1. I am a referee and receive a lab approval
2. I mark the lab as NEED MORE INFO
3. All buttons to approve or reject the lab now dissapear
4. The lab enters the required info but we cannot approve it anymore

What should be the procedure after NEED MORE INFO?

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**Author:** ![openp2pdesign](https://forum.fablabs.io/user_avatar/forum.fablabs.io/openp2pdesign/32/17_2.png) [@openp2pdesign](https://forum.fablabs.io/u/openp2pdesign)\
**Post date:** [September 14, 2017, 5:06pm UTC](https://forum.fablabs.io/t/whats-after-need-more-info/4272/9 "2017-09-14T17:06:58Z")

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It seems to be a bug, I’ve just opened an issue on GitHub for this: [https://github.com/fablabbcn/fablabs/issues/357](https://github.com/fablabbcn/fablabs/issues/357)

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**Author:** ![Edson1693](https://forum.fablabs.io/letter_avatar_proxy/v4/letter/e/e9a140/32.png) [@Edson1693](https://forum.fablabs.io/u/Edson1693)\
**Post date:** [September 28, 2017, 1:03am UTC](https://forum.fablabs.io/t/whats-after-need-more-info/4272/10 "2017-09-28T01:03:56Z")

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Hi Alejandro!

How can we solve this? We effected the industry fab lab submission at 02.02.2017, in sequence we received the arbitrators request (Kamamura and Vancouver) to provide more informations about the lab.

As a requested, we fill the informations and we contact the arbitrators. However Kamamura did not give us did not give us any return. Vancouver through Jason Wang has been assisting us in this matter, to which I take this moment to thank.

See the first message of this discussion thread where it asks for more information to change our status of “need\_more\_info” to “approved”.

Certain of the understanding and collaboration of all, we are waiting for a solution.

Best regards.  
Edson Vander

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**Author:** ![alejandrocragnolini](https://forum.fablabs.io/letter_avatar_proxy/v4/letter/a/7c8e57/32.png) [@alejandrocragnolini](https://forum.fablabs.io/u/alejandrocragnolini)\
**Post date:** [September 28, 2017, 12:25pm UTC](https://forum.fablabs.io/t/whats-after-need-more-info/4272/11 "2017-09-28T12:25:05Z")

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Edson,

As @openp2pdesign said, the site has a bug which doesn’t allow to move a lab from “need more info” to “approved” state by the referee.

If all your referees gave you their +1 (approval), maybe some of then isn’t able to change you lab status due that mentioned bug.

Maybe the way to go here is to contact them and ask if they are experiencing this problem, and from there, define if the bug must be solved or there is some workaround.

@openp2pdesign, please correct me if i’m wrong.

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**Author:** ![Edson1693](https://forum.fablabs.io/letter_avatar_proxy/v4/letter/e/e9a140/32.png) [@Edson1693](https://forum.fablabs.io/u/Edson1693)\
**Post date:** [September 11, 2018, 11:08am UTC](https://forum.fablabs.io/t/whats-after-need-more-info/4272/12 "2018-09-11T11:08:33Z")

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Hi Alessandro,

We received approval from Fab Lab BCN and Kamakura (as pictured below), but our Fab Lab still doesn’t appear the official [fablabs.io](http://fablabs.io) list.

How should we proceed to solve this problem?  
 ![Referees](https://discuss.fablabs.io/uploads/default/original/2X/4/494fb98abebe63207db4cde358baa8a0f19bec99.jpg)  
Certain of the understanding and collaboration of all, we are waiting for a solution.  
Best regards.  
Edson Vander Lopes

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**Author:** ![francisco](https://forum.fablabs.io/user_avatar/forum.fablabs.io/francisco/32/1458_2.png) [@francisco](https://forum.fablabs.io/u/francisco)\
**Post date:** [October 2, 2018, 10:45am UTC](https://forum.fablabs.io/t/whats-after-need-more-info/4272/13 "2018-10-02T10:45:12Z")

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Reopening this issue. Is there a procedure until this bug is fixed?
